Cancellation Policy
Last updated 9 October 2026
In short
- You see the cancellation terms before you pay, and they are fixed on your booking.
- Free cancellation of the rental until 7 days before pickup.
- The booking fee is not refunded on a normal cancellation.
- Cancel online from your booking; the refund goes back the way you paid.
Selipedia's cancellation terms
How much of the rental comes back depends on how long before pickup you cancel.
- 100%7 days or more before pickupThe rental refunded in full
- 50%3 days to 7 days before pickup50% of the rental refunded
- 0%Less than 3 days before pickupNo refund of the rental
Example: your pickup is on Friday at 10:00 am
- If you cancel up to 7 days before
- 100% back
- If you cancel between 7 days before and Tuesday 10:00 am
- 50% back
- If you cancel after Tuesday 10:00 am
- 0% back
Some car models have their own terms. They are shown on the car before you book.
You see the terms before you pay
The cancellation terms are shown with each car and again before you pay.
When you book, the terms are fixed on your booking. A later change by Selipedia never affects it.
What is refunded
Refunded
- The rental, as the terms on your booking say
- Extras and Protection, in full, whenever you cancel before pickup
- Everything you paid, if Selipedia cancels your booking
Not refunded
- The booking fee, on a normal cancellation
- The part of the rental the terms keep once the free period has passed
The security deposit is paid at pickup, so there is nothing to refund when you cancel before it.
Refunds go back the way you paid.
How to cancel
- Find your bookingWith your booking number and email, or from My bookings.
- See your refundChoose Cancel Booking (sign in if you booked as a guest). The refund is shown before you confirm.
- Get your money backThe refund goes back the way you paid.
Want different dates instead? You can change your booking up to 24 hours before pickup, which may cost less than cancelling.
If you don't arrive
If you don't arrive and haven't cancelled, the booking may be marked as a no-show and the terms on your booking apply.
Flight or ferry late? Tell Selipedia your new arrival time from your booking page so the car is held for you.
If you think a no-show was marked wrongly, you can dispute it from your booking page within 2 days.
Questions about this page?
Contact Selipedia. We're glad to help before and after you book.